Privacy Policy

Privacy Policy

Effective date: July 29, 2026

KKR Cleaning Services respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we collect through kkrcleaning.com, how we use it, when it may be shared, and the choices available to you.

  1. Who We Are

This website is operated by:

KKR Cleaning Services
Website: https://kkrcleaning.com
Email: info@kkrcleaning.com
Phone: 774-360-1212

  1. Information You Provide to Us

We collect information that you voluntarily provide when you submit a contact or quote-request form, call or text us, send us an email, or otherwise communicate with us.

This information may include:

Your first and last name
Phone number
Email address
City or ZIP code
Property type
Cleaning service requested
Preferred cleaning frequency
Approximate square footage
Details about your property or cleaning needs
Any other information you choose to provide

Please do not submit sensitive personal information through the website, such as Social Security numbers, financial-account details, medical information, passwords, or government identification numbers.

  1. How We Use Your Information

We may use the information you provide to:

Respond to questions and quote requests
Contact you by telephone, text message, or email
Discuss, estimate, schedule, and provide cleaning services
Create a cleaning plan based on your property and service needs
Maintain records of customer communications
Improve our services and website
Detect spam, fraud, abuse, or security threats
Comply with legal, tax, insurance, and recordkeeping obligations
Protect the rights, safety, and property of KKR Cleaning Services, our customers, and others

Submitting a quote request does not create a service contract or guarantee service availability.

  1. Contact and Quote Forms

Our website uses WPForms to collect quote requests and other inquiries.

When you submit a form, the information you enter is sent by email to KKR Cleaning Services so that we can respond. WPForms Lite generally sends submitted form information through email rather than providing full entry management in the WordPress dashboard.

Our website uses WP Mail SMTP to route outgoing website messages through our Titan Email account. Form information may therefore be processed through our website host and email-service providers as needed to transmit and deliver the message.

  1. Calls and Text Messages

When you provide your telephone number or use a “Call or Text” link, you authorize KKR Cleaning Services to use that number to respond to your inquiry and communicate about requested cleaning services.

We do not use quote-form telephone numbers for unrelated mass-marketing text messages without additional permission.

Standard message and data rates may apply depending on your mobile provider.

  1. Information Collected Automatically

When you visit the website, the website, hosting provider, security tools, and related services may automatically receive limited technical information, including:

Internet Protocol address
Browser type and version
Device type
Operating system
Referring page or website
Pages viewed
Date and time of access
General location derived from an IP address
Error, security, and server-log information

This information may be used to operate the website, troubleshoot errors, understand website traffic, prevent abuse, and maintain security.

  1. Cookies and Similar Technologies

The website may use cookies or similar technologies that help:

Operate WordPress and its administrative features
Maintain website security
Remember certain preferences
Prevent spam
Measure website performance and traffic
Support embedded content or third-party features

A cookie is a small file placed on a device by a website. You can control or delete cookies through your browser settings. Blocking certain cookies may affect how parts of the website function.

Visitors do not need to create a customer account or log in to request cleaning services through this website.

  1. Analytics and Website Performance

We may use website analytics, performance, or traffic-measurement tools to understand how visitors use the site and to improve its content and operation.

These tools may collect technical and usage information such as page views, browser type, approximate location, referral source, and device information. They may also use cookies or similar technologies.

This section should be updated if KKR Cleaning Services activates Google Analytics, advertising pixels, call tracking, session-recording software, or another specific analytics platform.

  1. Embedded Content and External Links

The website may contain links to or embedded content from third-party websites, including social-media platforms, maps, review services, videos, or other external resources.

Embedded content may behave as though you visited the third-party website directly. The third party may collect technical information, set cookies, or track interaction according to its own privacy policy.

KKR Cleaning Services is not responsible for the privacy practices or content of third-party websites.

  1. How We Share Information

We do not sell personal information submitted through the website.

We may share information only as reasonably necessary with:

Employees or authorized representatives who need it to respond or provide services
Website-hosting and technical-service providers
Email and communications providers
Form, spam-prevention, security, backup, and website-maintenance providers
Professional advisers such as accountants, insurers, attorneys, or consultants
Government agencies, courts, or law-enforcement authorities when required by law
A successor organization in connection with a sale, merger, reorganization, or transfer of the business

Service providers are permitted to process information only as needed to provide services to us or as otherwise allowed by their own agreements and applicable law.

  1. Our Service Providers

The website may rely on service providers that include:

HostGator for website hosting and related infrastructure
Titan Email for business email delivery
WordPress for website publishing and administration
WPForms for quote and contact forms
WP Mail SMTP for authenticated website-email delivery
Security, anti-spam, backup, optimization, analytics, or content-delivery providers enabled on the website

These providers may process limited information in order to operate their services.

  1. Data Retention

We retain inquiry and customer information only for as long as reasonably necessary to:

Respond to and follow up on requests
Provide cleaning services
Maintain business, tax, insurance, and customer-service records
Resolve disputes
Enforce agreements
Comply with legal obligations
Protect against fraud or abuse

The retention period may vary depending on the nature of the communication and whether the individual becomes a customer.

Emails and business records may remain in secure archives or backups for a limited period after deletion from active systems.

  1. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, email system, internet transmission, or storage system can be guaranteed to be completely secure.

Massachusetts regulations require covered businesses that possess defined personal information about Massachusetts residents to maintain appropriate safeguards for that information.

  1. Your Privacy Choices and Requests

You may contact us to:

Ask what personal information we have about you
Request that inaccurate information be corrected
Request deletion of information you previously submitted
Ask us to stop contacting you about an inquiry
Ask questions about this Privacy Policy

Some information may need to be retained for legitimate business, legal, tax, insurance, security, or recordkeeping purposes.

To submit a privacy request, contact:

Email: info@kkrcleaning.com
Phone: 774-360-1212

We may need to verify your identity before completing a request.

  1. Children’s Privacy

This website is intended for adults seeking residential or commercial cleaning services. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has submitted personal information through the website, contact us so that we can review and delete it when appropriate.

  1. Comments, User Accounts, and Media Uploads

The public portions of this website are not intended to provide visitor commenting, customer account registration, or public media-upload features.

If these features are added in the future, this Privacy Policy will be updated to describe the information they collect and how it is used.

  1. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to the website, our services, our service providers, or legal requirements.

The revised policy will be posted on this page with an updated effective date. Continued use of the website after an update means the current version will apply to future interactions.

  1. Contact Us

Questions about this Privacy Policy may be directed to:

KKR Cleaning Services
Email: info@kkrcleaning.com
Phone: 774-360-1212
Website: https://kkrcleaning.com